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Consumer protection agency closes the Biden era taking big swings

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For the Consumer Financial Protection Bureau, the holiday season has been quite quiet.

On Friday, the federal watchdog The organization that runs Zelle and three of the largest US banks have been charged over their handling of fraud on the popular payment platform.

Monday brought two other major enforcement issues. In the first case, government lawyers accused Walmart of Some gig workers accept payment through expensive, fee-laden deposit accounts managed by a fintech partner. She later filed a lawsuit against Rocket Homes, accusing her of this into its referral network so they can direct customers to their sister lender, Rocket Mortgage.

The lawsuits are just the latest examples of how CFPB Director Rohit Chopra is choosing to push forward in the final days of the Biden administration with aggressive new measures that President-elect Donald Trump’s appointees could roll back — effectively encouraging them to abandon the efforts. . Along with the wave of lawsuits, the agency finalized rules regarding and In recent weeks.

Chopra is widely expected to be replaced by Trump, who has indicated he would leave the agency if asked (and has also said he does not believe his agency should be a “dead fish” in the meantime). Whether the next administration chooses to pursue or withdraw these recent lawsuits, this could be an early test of its approach to consumer protection enforcement, and will be carefully watched by both pro-business groups and progressive activists.

If “these and other cases are dropped, it will be very clear why this happened,” said Robert Weissman, co-director of the left-wing consumer advocacy group Public Citizen. “Big corporations and big donors will get favors from a Trump administration that claims to be on the side of the little people.”

Florida Bankers Association President Kathy Kraninger, who led the CFPB under Trump, called the wave of lawsuits “transparently political” given their timing.

“I would never say they can’t take enforcement action during this transition period,” she said. “But it’s clear that these are issues they’ve been working on for a long time, and when they don’t bring them forward sooner, it becomes clear that this is a political necessity, not about the issue itself.”

Friday’s actions involving Zelle come after years of consumer complaints about fraud on the country’s largest peer-to-peer payment app.

The case targets Early Warning Services, which runs the platform, along with Bank of America, Wells Fargo and JPMorgan Chase, three of the seven banking giants who sit on its board. It alleges that the companies effectively allowed scams to spread on Zelle while ignoring customers who had been scammed or had their accounts hijacked, often advising them to resolve issues with law enforcement or even the scammers themselves. According to the CFPB, customers at the three banks lost $870 million over seven years.

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