© Reuters. FILE PHOTO: A smartphone with displayed Coinbase logo and representation of cryptocurrencies are placed on a keyboard in this illustration taken, June 8, 2023. REUTERS/Dado Ruvic/Illustration/File Photo
(Reuters) -Coinbase Global said on Wednesday it was beginning to see improvement in customer trading after an issue caused some users to see zero balance across their accounts and may have led to errors in buying or selling.
“We’re beginning to see improvement in customer trading. Due to increased traffic, some customers may still see errors in login, sends, receives and with some payment methods,” the crypto exchange added in a post on social media platform X, adding that all customer funds were safe.
The outage comes after bitcoin hit $60,000 on Wednesday for the first time in more than two years, as a flurry of capital into new U.S. spot bitcoin exchange-traded products fuelled a price rally in February.
Traders have poured into bitcoin ahead of April’s halving event – a process designed to slow the release of the cryptocurrency.
Coinbase (NASDAQ:) CEO Brian Armstrong said in a separate post on X that the crypto exchange was dealing with a large surge in traffic.
At their peak earlier in the afternoon, user reports of issues had crossed over 9,000, according to Downdetector. As of 2:33 p.m. ET they were close to 140.