As the number of cyberattacks and data breaches continues to rise, companies must pay close attention to their data security measures.
Is your business open to hackers?
According to the year 2022 Survey of cyber security breaches39% of businesses in the UK have experienced a cyber security breach or attack in the past 12 months. The impact of these violations can be significant, resulting in financial losses, reputational damage and loss of customer trust. The average estimated financial cost of cyberattacks in the past 12 months is £4,200. When considering only medium and large businesses, this figure rises to £19,400.
Cyberattacks can happen to anyone, and even the smallest breach can lead to catastrophic consequences for your business. In fact, just last year, a small UK-based marketing company suffered a serious security breach in which sensitive customer data was exposed. This resulted in reputational damage, the loss of valuable clients, and A.J Big fine due to violations of the General Data Protection Regulation. So, don’t think that cyberattacks target only large companies; Small and medium businesses are also at great risk. Cyber security is extremely important to businesses.
Customers expect more for their money, especially during an economic downturn
In today’s economic climate, customers are becoming more discerning about where they spend their money and, as a result, expect more value and better customer experiences from the companies they choose to work with. This increased focus on customer satisfaction means that companies must go the extra mile to provide exceptional service and demonstrate their commitment to customers.
One way to achieve this is through implementation Client portal, which not only helps simplify communication and collaboration but also gives customers a sense of security and transparency in their dealings with your business. By offering clients an easy-to-use and secure platform to access their documents, communicate directly with your team, and stay up-to-date on project progress, you are showing them that their needs and interests are your top priority. A well-designed customer portal can greatly enhance your customer experience, giving you a competitive edge during these challenging economic times.
What are client portals?
Customer portals They are secure, web-based platforms that allow businesses to share and collaborate on files, documents, and other sensitive information with their customers. With customer portals, companies can:
- Share files securely: Client portals provide a secure environment for sharing sensitive documents, ensuring that only authorized users can access them.
- Simplify Communication: By centralizing all customer-related communications, customer portals improve response times and facilitate faster decision-making.
- Foster collaboration: Customer portals enable businesses and clients to work together on documents and projects, fostering stronger relationships and better results.
- Save time and money: With all customer data and communications in one place, companies can reduce the time spent searching for information and reduce the need for meetings.
- Improving Customer Satisfaction and Trust: A transparent and secure platform for managing customer data demonstrates the company’s commitment to protecting customer information, building trust, and improving overall satisfaction.
Introducing Clinked: A comprehensive customer portal solution
clink It is a leading customer portal solution that provides companies with a secure and customizable customer relationship management platform. Founded in the UK, Clinked offers a range of unique features tailored to the needs of UK businesses, including:
- Custom Branding: Businesses can customize their Clinked Portal with their own logo and brand colors, creating a professional and consistent customer experience.
- Mobile Accessibility: Clinked’s mobile app allows users to access the portal and collaborate with clients from anywhere, anytime.
- Integration with other tools and apps: Clinked can be integrated with many third-party tools such as Google Workspace, Zapier, Jotform, and more, streamlining workflows and boosting efficiency.
- Finally, if you need a fully customized web portal that is built to perfectly align with your workflow, Clinked offers a custom portal With it, you get a unique portal built on a proven Clinked infrastructure that saves you thousands of pounds in development costs.
How secure is customer data with Clinked?
Clinked provides end-to-end encryption, which means your data can only be accessed by you, other people are just random numbers. Your data is backed up regularly.
In addition, Clinked uses secure user authentication and access control through multi-factor authentication, file access permissions, and precise user access. You can also monitor everything that happens in your portal with detailed audit trails.
In fact, Clinked is so secure that it is often used as a virtual data room In industries where data security is paramount: finance, law, government, and medical. Clinked Accounting client portal He is widely trusted by British accountants.
Moreover, Clinked is trusted by UK governmentcorporations and academia.
How Clinked can benefit your business
Immigrate to Clinked Client portal It can benefit your business in many ways. First, Clinked can help improve client relationships and trust by providing a secure, easy-to-use platform for clients to access their documents, communicate with your team, and stay up-to-date on project progress. This increased transparency and accessibility can lead to better communication and more personalized service, ultimately building stronger, long-term relationships with your customers.
clink Customer portal It can also help streamline your business processes and increase efficiency by providing a central location for all your important documents and files. With intuitive file sharing and collaboration tools, you can work more efficiently with your team, and reduce the risk of errors and delays that can occur when using traditional methods of file sharing. This will ultimately save you time and money, allowing you to focus on other areas of your business that require your attention.