Tesla (TSLA) – Get a free reportRival VinFast, which launched operations in Vietnam in 2017, is navigating some bumps in the road as it begins delivering vehicles in the United States.
VinFast has started taking orders for it VF8 eSUV electric models In January 2022, opened its first US sales locations in July 2022 in Berkeley, Commerce, Corte Madeira, San Diego, San Mateo and Santa Monica, California, with plans to open over 30 locations in the Golden State before expanding nationwide, then It started delivering vehicles in November 2022.
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VinFast’s new VF8 eSUV, which has a manufacturer’s suggested retail price of $46,900, just went off ship in the US with a range of 243 to 264 miles on a full charge and comes with a 10-year, 125,000-mile warranty. That shipment of 1,879 vehicles, which arrived in the US in early May, will be delivered to customers starting in June, the company said.
The original batch of 999 VinFast VF8 City Edition eSUV’s delivered in November 2022 had a shorter battery range, but also had some serious issues with their electronics. VinFast introduced on May 18 voluntarily Call safety with the National Highway Traffic Safety Administration A software flaw that causes an EV’s multimedia head unit to disappear while driving or stopping. When this happens, the driver cannot see the on-screen warning lights or control icons, which could cause an accident. After the ignition cycle, the display screen returns to normal operation, the report said.
VinFast
The display problem was discovered in April
VinFast’s customer care team first discovered the issue on April 27 as part of a daily review of customer feedback and concerns when they identified one incident of a multimedia head unit that lost its display image. The VinFast Product Warranty Committee tracked the incidents through May 9, discovered four more incidents and investigated to determine the cause before deciding on May 12 to issue a voluntary recall, the report said.
The recall affects up to 999 2023 VF8 vehicles, though only 264 were distributed. Of the 999 vehicles, 111 were in customer custody and 153 were in fleet service. The remaining 735 vehicles were in company possession and had not been delivered.
VinFast is not aware of any field reports of accidents in the United States involving vehicles in customer hands or in service of the company’s fleet. VinFast is aware of 18 reported accidents involving 14 vehicles. Of the 18 incidents, eight occurred while the vehicle was stationary, five occurred while the vehicle was not parked, and in five cases, the position of the shift selector lever was not reported.
Software repairs performed over the air
Repairs to this software issue will be provided free of charge to vehicle owners and will be covered under the vehicle’s warranties prior to issuance of the recall. A software update for the multimedia head unit that will fix the issue will be delivered to over-the-air vehicles starting May 25, according to the report.
The company planned to notify dealers on May 25, while vehicle owners will be notified between May 29 and June 2.
VinFast has been recalled again on 2,781 VF8 SUVs sold in Vietnam due to a front brake problem, according to a… InsideEVs. The company said it would check 999 VF8s shipped to the United States for a brake problem.