- The award is in recognition of Titan FX’s efforts in advancing customer care
- Representatives of the mediator in Vanuatu were presented with a trophy at a ceremony in Bangkok
Titan FX Received the UF Award for Best Client Support, Asia Pacific Region during a ceremony in Bangkok on Thursday, June 23, at the conclusion of the two-day iFX EXPO Asia conference. The company’s senior officers were presented with the prestigious trophy that highlights outstanding performance in customer support in the online commerce and financial technology industry.
“This is an exhilarating win for us because we witness firsthand how our customer support team goes above and beyond to quickly respond and resolve every issue our customers raise. Words seem to have gotten out of hand,” said Martin St. Helier, managing director, who traveled from the company’s headquarters in Vanuatu. spread across the industry, as we have been selected by a jury of our peers to receive this prestigious award.”
He said that Titan FX has stepped up its efforts in recent years to empower traders by “providing a fair, secure, transparent and trustworthy trading environment, regardless of their skill level or account size.”
“Trader satisfaction is the lifeblood of our industry, it can be very volatile and volatile and once it is gone it is very hard to recover. So we never let our guard down in supporting our traders. Whether they are experienced or just starting their first transactions, we help them. Climbing the ladder of trading knowledge towards success We strive to build long-term relationships with serious traders and earn their trust by exceeding their expectations every time.”
Long term commitment to traders
Titan FX has built an excellent support team by seeking out highly qualified professionals and giving them regular training to keep them abreast of best practices and issues that come up so that they can quickly resolve any request.
In parallel, the company is constantly investing in its product to avoid as many problems as possible in the first place. This allows the support team to focus their undivided attention on those particularly thorny issues that plague them.
Another major area of focus is technology. The company invests in the latest financial technology to provide traders with the best possible tools that ensure flawless execution and a frictionless experience while keeping pricing competitive. Another key priority is to increase trader knowledge by providing access to comprehensive market data, a wide range of tactical indicators, and an ever-expanding library of educational content.
St-Hilaire noted: “We strive to inspire traders with fresh ideas and enable them to make informed decisions while minimizing risk as much as possible, knowing that they can rely on top-notch support professionals should any issue arise.” “Thursday’s confirmation confirms that we are heading in the right direction and enables us to double down on our steadfast support for traders.”
- The award is in recognition of Titan FX’s efforts in advancing customer care
- Representatives of the mediator in Vanuatu were presented with a trophy at a ceremony in Bangkok
Titan FX Received the UF Award for Best Client Support, Asia Pacific Region during a ceremony in Bangkok on Thursday, June 23, at the conclusion of the two-day iFX EXPO Asia conference. The company’s senior officers were presented with the prestigious trophy that highlights outstanding performance in customer support in the online commerce and financial technology industry.
“This is an exhilarating win for us because we witness firsthand how our customer support team goes above and beyond to quickly respond and resolve every issue our customers raise. Words seem to have gotten out of hand,” said Martin St. Helier, managing director, who traveled from the company’s headquarters in Vanuatu. spread across the industry, as we have been selected by a jury of our peers to receive this prestigious award.”
He said that Titan FX has stepped up its efforts in recent years to empower traders by “providing a fair, secure, transparent and trustworthy trading environment, regardless of their skill level or account size.”
“Trader satisfaction is the lifeblood of our industry, it can be very volatile and volatile and once it is gone it is very hard to recover. So we never let our guard down in supporting our traders. Whether they are experienced or just starting their first transactions, we help them climb The ladder of trading knowledge towards success We strive to build long-term relationships with serious traders and earn their trust by exceeding their expectations every time.
Long term commitment to traders
Titan FX has built an excellent support team by seeking out highly qualified professionals and giving them regular training to keep them abreast of best practices and issues that come up so that they can quickly resolve any request.
In parallel, the company is constantly investing in its product to avoid as many problems as possible in the first place. This allows the support team to focus their undivided attention on those particularly thorny issues that plague them.
Another major area of focus is technology. The company invests in the latest financial technology to provide traders with the best possible tools that ensure flawless execution and a frictionless experience while keeping rates competitive. Another key priority is to increase trader knowledge by providing access to comprehensive market data, a wide range of tactical indicators, and an ever-expanding library of educational content.
St-Hilaire noted: “We strive to inspire traders with fresh ideas and enable them to make informed decisions while minimizing risk as much as possible, knowing that they can rely on top-notch support professionals should any issue arise.” “Thursday’s confirmation confirms that we are heading in the right direction and enables us to double down on our steadfast support for traders.”