CRM

Choosing the right CRM system is essential when small businesses are keen to improve customer interactions and improve operations. Given the wide selection available to businesses today, it becomes important to determine which CRM…

Modern businesses are adopting omnichannel strategies to ensure their customers have a seamless and similar experience no matter what platform they use. Virtual assistants play one of the key roles in the process by connecting CRM…

© Reuters Here are the biggest analyst moves in the area of artificial intelligence (AI) for this week.InvestingPro subscribers always get first dibs on market-moving AI analyst comments.Salesforce upgraded at Morgan Stanley,…