customer

Research shows that a staggering 81% of customers abandon their bookings before completion, posing real concerns for the global travel industry.But Juliette Aiken, Global Marketing Director at Dotdigital, has a secret weapon for…

In the unfolding narrative of the protracted conflict between the US Securities and Exchange Commission (SEC) and Binance.US, regulatory scrutiny has reached a heightened intensity. Concerns raised by the SEC regarding the…

Merrie Williamson, a seasoned professional with a background in tech giants Microsoft and Intel, is set to join Equinix as the Chief Customer and Revenue Officer (CCRO). With over two decades of leadership roles at Microsoft and Intel, she…

© Reuters. FILE PHOTO: The logo for the Intel Corporation is seen on a sign outside the Fab 42 microprocessor manufacturing site in Chandler, Arizona, U.S., October 2, 2020. REUTERS/Nathan Frandino//File Photo By Stephen Nellis and…

The quest for customer retention has taken a new trajectory with the emergence of payment-linked loyalty programs. These innovative initiatives transcend traditional loyalty incentives, seamlessly intertwining with the payment process to…

Most entrepreneurs are not good at seeking customer feedback. Particularly during the early stages of their startups or when business leaders launch a new product or service, they are often so focused on developing this product or…

After close to 3.5 years as Exness' Chief Customer Officer, Damian Bunce recently announced his departure from the company via LinkedIn. In his statement, Bunce expressed gratitude for his time at Exness, highlighting the remarkable growth…

A South Korean district court has sentenced the CEO and CTO of cryptocurrency exchange Bitsonic to eight years in prison for stealing millions of dollars in customer funds. According to a report from Yonhap News Agency,…

In a recent development, Digital Currency Group (DCG), the parent company of bankrupt crypto lender Genesis Capital, has objected to Genesis’ bankruptcy plan, arguing that it violates the Bankruptcy Code.  DCG’s objection centers…

Oklahoma-based Vast Bank, once boasting the title of the first US bank to integrate crypto trading directly into its checking accounts, has officially exited the cryptocurrency market. The closure of their crypto-friendly mobile…